A variety of high impact 'techno-toys' can add to the visual feast of the full control room - such as SNAP glass (delivering frosted messages or pictures which clear at the touch of a button) and Repeater Panels for touch-screen, live interaction with the control room or nearby call centre. A trip to the Viewing Gallery can create an excellent impression of a company's commitment to customer satisfaction (suggesting similar commitment to service and support) while providing an exciting, lasting memory of the visit.